22betz Terms and Conditions

Introduction and Definitions

These terms and conditions (hereinafter referred to as "Terms") form a legal agreement between the 22betz platform and its users. 22betz is an online casino and sports betting platform designed for users in Bangladesh.

Key Definitions

• "Platform" refers to the 22betz website (https://22betz.cam), its mobile version, and all associated services.
• "User" or "Member" refers to any individual who holds a registered account on the 22betz platform.
• "Account" refers to each user's own registered profile through which the platform's services can be accessed.
• "Wager" or "Bet" refers to participation with real money in any game or sports event.
• "Bonus Funds" refers to promotional money provided by 22betz that is subject to specific wagering requirements.
• "Wagering Requirement" refers to the total amount that must be wagered before a bonus can be withdrawn.
• "Taka" or "৳" refers to Bangladeshi Taka (BDT).

By using any service associated with 22betz, you are fully agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Account Registration and Eligibility

The following eligibility requirements must be met in order to open an account and use services on the 22betz platform.

Age Requirements

Only individuals aged 21 or above may register on 22betz. By registering, you confirm that you are over the age of 21. 22betz reserves the right to verify age at any time, and accounts may be suspended if age verification fails.

Registration Requirements

• Each individual may create only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Transactions must be made using your own name and your own payment account.
• Betting on behalf of a third party or using a third party's funds is prohibited.
• Users must provide a valid and active email address.

Identity Verification (KYC)

22betz may request identity verification documents at any time in the interest of security and good governance. Members must provide the requested documents in a timely manner. Failure to provide documents may result in the account being temporarily suspended and withdrawals being placed on hold.

Account Security and Responsibility

Ensuring the security of your 22betz account is entirely your own responsibility. Follow the guidelines below to keep your account secure.

• Keep your password strong and change it regularly. Never share it with anyone.
• If you suspect unauthorized access to your account, contact us immediately via live chat or email.
• All activity on the account will be considered to have been carried out by you, unless you have already notified 22betz otherwise.
• Always log out after logging in on a public or shared device.
• Allowing others to access your account or selling your account is strictly prohibited.

If funds are incorrectly credited to your account due to a technical error, you may not use them. 22betz reserves the right to recover any such incorrectly credited funds.

Deposits, Withdrawals and Payment Policy

22betz provides fast and secure transactions through Bangladesh's most popular mobile banking methods.

Accepted Payment Methods

• bKash
• Nagad
• Rocket

Deposits

• Minimum deposit amount: ৳200 (for each method).
• Deposited funds are generally credited to the account instantly.
• The name registered on your account and the name on the payment method must match at the time of deposit.
• Deposits from a mobile banking account registered in someone else's name are not accepted.

Withdrawals

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals can only be made using the same method used for the deposit.
• All bonus wagering requirements must be fulfilled before a withdrawal can be made.
• Withdrawals may be delayed if identity verification has not been completed.

General Transaction Terms

All transactions are processed in Bangladeshi Taka (BDT). 22betz generally does not charge any fees on deposits or withdrawals, however your mobile banking provider may apply its own charges, which are entirely the user's responsibility.

Bonuses and Promotional Offers

22betz offers various types of bonuses and promotional offers for its members. The following terms apply to enjoying these benefits.

Welcome Bonus

New members will receive up to a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. A 25x wagering requirement must be met to receive this bonus.

General Bonus Terms

• Bonus funds cannot be withdrawn until the specific wagering requirement for each bonus has been met.
• Bonus funds and real money are accounted for separately.
• The time limit for using a bonus is stated in the detailed description of each offer.
• If an attempt is made to claim bonuses through multiple accounts, proxies, or VPNs, the account will be cancelled.
• 22betz reserves the right to change or cancel the terms of any bonus offer at any time.
• If a withdrawal request is made before a bonus is received, the bonus will be forfeited.

VIP Program and Cashback

The 22betz VIP program has four tiers. Members can advance to higher tiers through regular active play:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.6% cashback per week.
• Gold: Up to 0.9% cashback per week.
• Platinum: Up to 1.2% cashback per week.

Cashback is credited directly to the account and separate wagering requirements may apply.

Gaming Rules and Fair Play

All games on the 22betz platform are conducted fairly and transparently. We follow SSL encryption and fair play principles.

General Game Rules

• The outcome of all games is determined through a Random Number Generator (RNG) or a live dealer.
• If a game remains incomplete due to a technical issue, 22betz may cancel that round or re-evaluate the result.
• Wins or bonuses displayed due to a software error or technical failure in any game may not be honoured.
• In sports betting, results are determined based on the official announcement of the relevant sports authority.

Disputes and Appeals

If there is a dispute regarding a game result, the member must contact the 22betz support team in writing within 72 hours. The decision of 22betz will be final and binding.

Prohibited Activities

The following activities are strictly prohibited on the 22betz platform. Violating these prohibitions will result in the immediate closure of the account and the associated balance may be forfeited.

• Fraud, deception, or operating an account using someone else's identity.
• Using software bots, automated scripts, or artificial intelligence to place bets.
• Identifying and exploiting vulnerabilities or bugs in a game to gain an advantage.
• Creating artificial betting patterns with the intent to abuse the bonus system.
• Using the platform for money laundering or illegal financial transactions.
• Creating multiple accounts for the same individual.
• Allowing minors to access the platform or betting on their behalf.
• Any attempt to hack or gain unauthorized access to 22betz's technical systems.

Account Suspension and Closure

Suspension or Closure by 22betz

22betz may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to respond to identity verification requests.
• For legal or regulatory reasons.

Closed by user

You can request to close your account at any time via live chat or email. All pending withdrawals will be processed before the account is closed. Bonus funds will be cancelled at the time of account closure.

Responsible Gaming Policy

22betz places the highest importance on the mental health and financial wellbeing of all its members. Online betting can be entertaining, but it can also be addictive.

• We encourage members to bet within their means.
• Bet amounts should not be increased in order to recover losses.
• If a member requests it, 22betz can impose a temporary limit on their account or arrange Self-Exclusion.
• If you notice signs of problem gaming, help is available on the Responsible Gaming page.

Privacy & Data Protection

22betz is committed to protecting the personal information of its members. We use SSL encryption and modern security technology to keep your data safe.

To learn more about how your personal information is collected, used, and protected, please read our Privacy Policy page. The Privacy Policy is an integral part of these terms and conditions.

• Your personal information is not sold to third parties.
• Information may be provided to authorities where there is a legal obligation to do so.
• Your transaction data is stored under strict security.

Intellectual Property

All content on the 22betz website — logos, designs, graphics, software, text, and other elements — is protected by the intellectual property rights of 22betz or its licensees.

• Reuse, copying, or distribution of any 22betz content without prior written permission is prohibited.
• Games available on the platform are subject to the intellectual property rights of the respective game developers.
• Use of the 22betz trademark or logo for commercial purposes is strictly prohibited.

Limitation of Liability

22betz will not be held responsible for any financial or other loss in the following circumstances:

• If a game is left incomplete due to an internet disconnection or technical error.
• Loss caused by a user's own negligence or by sharing their account credentials with others.
• If a transaction is delayed due to a failure of a third-party service (such as mobile banking).
• If the service is unavailable due to unforeseen circumstances (force majeure) such as natural disasters or government directives.

In any circumstance, 22betz's liability is limited to a maximum of the actual amount of money involved in that transaction.

Changes to Terms and Conditions

22betz reserves the right to change, revise, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

For significant changes, 22betz may send a notification to the registered email address. If you continue to use the platform after any changes, you will be considered to have agreed to the updated terms and conditions. It is therefore recommended that you visit this page regularly.

Contact & Dispute Resolution

For any questions, complaints, or disputes regarding these terms and conditions, please contact our support team.

Contact Methods

• Live Chat: 24/7 live chat support in Bengali is available.
• Email: [email protected]

Dispute Resolution Process

The first step for any dispute is to contact our customer support team. We aim to resolve all disputes as quickly and fairly as possible. If a satisfactory resolution cannot be reached for both parties, the matter will be reviewed at a higher level.

To learn more about these terms and conditions, visit our FAQ page or find more information on our About Us page.